Terms & Conditions


  • A FEE IS CHARGED FOR ALL DELIVERIES. You will be charged for the cost of delivery which will be reflected on the appropriate invoice. Delivery fee will be charged based on size and weight of item purchased and discussed with Customer before invoice is issued.
  • You can also elect to collect goods.
  • All risk in the Product shall pass to the customer upon delivery or collection.


  • The prices displayed on the Emily’s Homeware website are either in ZAR or USD.
  • Full payment of the price and delivery charges (where applicable) is required before products will be delivered or collected. The product remains the property of Emily’s Homeware until payment is received in full.
  • All major credit and debit cards as well as EFT payments are accepted. In the case of EFT payments, proof of payment must be forwarded to info@emilyshw.com.
    Please allow 3 business days for the receipt of EFT funds to be confirmed. Goods will only be released for collection or delivery once the receipt of funds has been confirmed.
  • When making an EFT payment, Emily’s Homeware advises customers to be vigilant and confirm all relevant and necessary information before making payment. Should the payment be intercepted by fraudulent third parties, Emily’s Homeware shall not be liable for any loss suffered by the customer. Please be advised that Emily’s Homeware will not proceed with the contract of sale if we cannot confirm receipt of funds as a result of fraudulent interception.
  • Please retain your invoice as proof of purchase. Regrettably, no returns, exchanges or refunds will be considered without the original invoice.
  • Prices on the website are subject to change without notification.


  • If for any reason the customer wishes to exchange or return their homeware purchase, the customer may do so within 10 business days of purchase. Goods must be returned in their original condition and packaging along with the original invoice.
  • The customer is eligible to exchange the homeware purchase with another item for the value of the homeware goods.
  • For public health reasons, we cannot accept the return or exchange of linen or bathroom goods.
  • It is acknowledged that exchanges are subject to homeware product availability at the time of the request for exchange.
  • Physically altered, partially disassembled or damaged product may not be returned or exchanged. Emily’s Homeware will check the condition of products presented for exchange or returned accordingly.
Select your currency
ZAR South African rand